FAQ

What are your marshmallows made from?
Our marshmallows are made using only the highest quality, 100% natural ingredients. We use real fruit and top brand names such as Oreo®, Nutella® and Guiness® to add flavor but base is made from Fiji® water, pure cane sugar, Madagascar vanilla bean, gelatin and salt.
How long do your marshmallows last?
Our marshmallows are shipped same day of when they are made and will arrive to you within 2-3 days. They are best within 30 days. Once original packaging is open, you can keep them in an airtight container although they will most likely be eaten way before that. You can also freeze them for up to 3 month.
What size are they?
They are 1.25″x1.25″x1.25″
Do they melt like traditional marshmallows?
They melt and toast just like traditional marshmallows, although they do so quicker because they don’t contain any chemical whipping agents.
Can I place my order now and have it delivered few month from today for an upcoming event/party?
Sure, we can deliver your order at later date. You’ll be able to specify your preferred date during checkout process.
What are the shipping costs?
Domestic shipping is flat rate of $9.95. Shipping is on us on Marshmallows only orders over $35. For International shipping, please contact us prior to placing your order.
I’ll need them for an upcoming event. Can you guarantee timely delivery?
If your delivery is time-sensitive, please let us know in the “notes” when placing your order and we’ll aim for your order to be delivered 1-2 days prior to your event.
Can I upgrade to Overnight shipping?
You may certainly do so for additional charge and you will be able to specify so in the “notes”.
Is Gift Packaging available?
We’re currently working on adding gift packaging option.
How long will it take for my order to arrive?
Production time varies based on a season and is specified in a “Delivery” Section during Checkout. Once produced, all orders (unless Overnight shipping is requested) are shipped Priority Mail which takes 2-3 Business Days to arrive. Delays in transit are out of our control.
Are your marshmallows vegetarian?
No. Gelatin which is one of the ingredients in marshmallows is animal-derived.
I have food allergy concerns.
Our marshmallows are egg and corn syrup free. Manufactured in a facility that processes dairy, wheat, soy, peanuts and tree nuts.
Which flavors are gluten free?
The following flavors are gluten free:
Salted Caramel Blondie
Midnight Fantasy
Bacon Bourbon Sutra
Bourbon Heritage
Pistachio
Italian Stracciatella
Madagascar Vanilla Caviar Hearts
Brown Sugar Cinnamon
Espresso Addict
Mountain Rose Vanilla
Chocolate Happiness
Chocolate Almond Harmony
Japanese Matcha
Orange Sriracha
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A deep passion for confections and devotion to work, together with a continuous search for perfection, have all factored into making Vivéltre what it is today.
Our exquisite marshmallows are adapted from a traditional French recipe and handcrafted the old-fashioned way in small batches, using only the finest ingredients and lots of love and attention to detail. Timeless childhood favorites transformed into luxurious puffs of perfection suitable for any occasion such as weddings, parties or showers or no occasion at all.